
What happens when you hide a comment on Facebook?
Comments from users on business pages on social media are critical and say a lot about brand perception. Unfortunately (or fortunately), no one is immune to negative comments and feedback…
Comments from users on business pages on social media are critical and say a lot about brand perception. Unfortunately (or fortunately), no one is immune to negative comments and feedback…
Every month, over 20 billion Facebook messages are circulated in a B2C circle. The popularity of chatbots has been growing rapidly to meet consumer demands and shifts in behaviors. Today,…