Businesses that want to promote their brands can use Twitter to engage with followers and broaden their exposure. But getting results on Twitter requires a significant time investment — unless…
Having a customer relationship management (CRM) strategy in place for social media is no longer an above-and-beyond feature for businesses. Today, most customers expect some degree of customer service on…
Social media might be a place to build relationships with your audience. But if you’re left in the dark about what’s going on with them, how do you expect to…
Hey there. First off, congrats on setting up and running your small business, and good luck! As a small business owner myself, I can only imagine how many hands-on tasks…
You have six social media accounts on three different platforms to manage. How do you get organized with when and which posts to publish? That’s a problem that we have…
With over 700 million professionals on its platform, LinkedIn is the biggest social network for professionals. And as a marketer, it can also be the gold mine of prospects you…
Did you know that more than 50 billion photos have been uploaded to Instagram since it was launched back in 2010? Can you also believe that 1,074 photos are uploaded…
Every month, over 20 billion Facebook messages are circulated in a B2C circle. The popularity of chatbots has been growing rapidly to meet consumer demands and shifts in behaviors. Today,…
Behind every Instagram direct message, there is always a real person who took his/her time to reach out to you. Whether you are managing a small Instagram shop or a…