Direct Message (DM) explained: Details and best practices for social DM
Writing emails or calling the hotline number to enquire about products or services seem to be passe. With DMs or direct messages taking the limelight as the preferred method of…
Writing emails or calling the hotline number to enquire about products or services seem to be passe. With DMs or direct messages taking the limelight as the preferred method of…
For social media marketers, user attention and interaction are essential. While customer engagement is becoming increasingly difficult to achieve, many brands are addressing this challenge with new community management tactics….
Community managers face great difficulties in guiding discussions, prompting members to participate and voice their opinions. Without proper community management tools, it can be hard to track conversations scattered across…
Leveraging community management aka ‘Word of mouth’ is one of the most powerful tools in the history of marketing and it’s a fact! Using opinion leaders determine the fate of…
Reddit calls itself “The Front Page of the Internet”, and it’s the most appropriate slogan for the platform. Reddit gives you the best of the internet in one place. It…
Are you implementing community marketing for your brand? Like almost every other thing, community marketing – and marketing in general – was greatly affected by the pandemic. Marketing teams have…
Eighty-three percent of customers feel increased loyalty to brands that provide instant responses on social media. However, this rule might not apply to solutions that receive hundreds of direct messages…