Send and receive IG messages as text, photo, video and stickers from one team inbox. Assign conversations, use templates, and monitor metrics.
Strengthen relationships with Instagram audiences by viewing and replying to story mentions. Proactively react to user-generated content in an organized manner.
Socialiy.io simplifies replying to post comments with private messages. Boost brand's responsiveness and customer care by reaching out to your Instagram audiences.
Engage with incoming Instagram messages like you used to. Send reactions to messages during a conversation to add a personal touch.
Manage direct messages, ad comments, mentions, and replies in one collaborative team inbox
Reply to messages using templates to boost customer care and save your teams’ time
Assign conversations to the right person on your team, reducing the response time
Track your customer satisfaction with automatic sentiment analysis to protect brands’ reputation
Easily download conversation activities reports in XLS format for deeper analysis
Report your message volume by days and hours to improve your CRM process
Join 2000+ marketers who've reached social media workflow paradise
We have daily/weekly/monthly reports and detailed competitor analysis on our daily agendas. Before Sociality.io, I would spend a whole day on preparing a detailed report, but now, it takes me 15 to 20 minutes tops.
Sena Arısoy – Engage Istanbul
We had Buffer Publish before but switching to Sociality.io, where we could listen to our audience, get detailed reports, and competitor analysis, was a much more appropriate decision in line with our strategies.
Talha Bolat – Countly