Instagram messaging is now available with Sociality.io Logo

Transform Instagram engagement chaos into an efficient and controlled streamline that drives customer satisfaction.

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Sociality.io customers
Sociality.io customers
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Send and receive Instagram messages

Send and receive IG messages as text, photo, video and stickers from one team inbox. Assign conversations, use templates, and monitor metrics.

Send and receive Instagram messages
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View and reply story mentions in your inbox

View and reply story mentions in your inbox

Strengthen relationships with Instagram audiences by viewing and replying to story mentions. Proactively react to user-generated content in an organized manner.

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Reply post comments with private messages

Socialiy.io simplifies replying to post comments with private messages. Boost brand's responsiveness and customer care by reaching out to your Instagram audiences.

Reply post comments with private messages
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React to your messages during the conversation

React to your messages during the conversation

Engage with incoming Instagram messages like you used to. Send reactions to messages during a conversation to add a personal touch.

But that's not all; we've got more…

All in one inbox

All in one inbox

Manage direct messages, ad comments, mentions, and replies in one collaborative team inbox

Ready to use templates

Ready to use templates

Reply to messages using templates to boost customer care and save your teams’ time

Assign conversations

Assign conversations

Assign conversations to the right person on your team, reducing the response time

Sentiment analysis

Sentiment analysis

Track your customer satisfaction with automatic sentiment analysis to protect brands’ reputation

Export to Excel

Export to Excel

Easily download conversation activities reports in XLS format for deeper analysis

Report by days and hours

Report by days and hours

Report your message volume by days and hours to improve your CRM process

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Join 2000+ marketers who've reached social media workflow paradise

Sena Arısoy – Engage Istanbul

We have daily/weekly/monthly reports and detailed competitor analysis on our daily agendas. Before Sociality.io, I would spend a whole day on preparing a detailed report, but now, it takes me 15 to 20 minutes tops.

Sena Arısoy – Engage Istanbul

Talha Bolat – Countly

We had Buffer Publish before but switching to Sociality.io, where we could listen to our audience, get detailed reports, and competitor analysis, was a much more appropriate decision in line with our strategies.

Talha Bolat – Countly

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