Four hands are better than two. Add more contributors to reach your marketing goals faster. You can connect additional users while still staying on your Sociality.io plan.
Add-on extra monthly mentions to uncover your brand's health insights. Additional mentions enable you to target more keywords and become better at making smart decisions. Discover more about what content counts as mention here.
Empower your database with our social media marketing data. By integrating Sociality.io API, you can synchronize our Engage and Listening module to your CRM or use Report and Competitor Analysis modules to create custom dashboards and reports. Available to Enterprise users only.
Connect up to the number of users with full or limited access to contribute content to your Sociality.io profile.
Connect up to the number of social media pages to Sociality.io, which you can distribute according to your needs.
Track conversations around important keywords on blogs, forums, and news websites. Look beyond social media networks.
Our team is always here to help you via one-to-one video calls, self-service knowledge bases, email, and live chat.
The amount of time we retain your social media data for reporting.
Empower your Sociality.io account with Zapier + Intercom + Slack Integration for effortless workflow.
We support Facebook Business Pages.
We support Instagram Business Pages.
We support Twitter profiles.
We support YouTube profiles.
We support LinkedIn Business.
Sociality.io mobile application is available on iOS and Android.
Our app allows you to check the content calendar, approve posts on the go, and monitor real-time workflow together as a team.
Together with your teammates engage with audiences on the go. Monitor social engagement directly from your mobile phone.
Sociality.io mobile application keeps you updated with ongoing workflow notifications.
Track and monitor how your team approves content, sends revision requests, plus more — as every action is saved in logs.
We don't limit our users by restricting your content scheduling.
Customize posts for each social network and preview your content at the same time.
See the big picture. Different calendar views help you to see published, scheduled, waiting for approval content.
Schedule Instagram posts via our mobile app. You'll receive a push notification to post it at the right time.
Reply to all social media engagement — from one collaborative team inbox.
Sociality.io supports Facebook DM, Post Comments and Instagram comments, Ad comments, Mentioned comments/posts, LinkedIn comments, Twitter mentions/DMs, and YouTube comments.
Filter Instagram promoted posts' engagement all-in-one place collaboratively with your teammates.
Monitor your Instagram accounts' mentions and comments inside Sociality.io.
Filter by item type (keyword, content type, ad comment, etc.) for a productive workflow.
Use saved reply templates to answer common questions quickly.
Organize and create your custom labels to keep track of your conversations.
Assign conversations to the right person on your team, who is more likely to provide value to your audience.
Leave notes for teammates who might pick the conversation up later. Keep them updated for better collaboration.
View useful details about customers and historical interactions with your engaged users that were closed with a response.
Analyze conversation activities and boost your team's effectiveness by empowering them with meaningful data.
Easily download your conversation activities reports in XLS, PPT, PDF formats without any limits.
Schedule conversation reports in XLS, PPT, or PDF formats. Get reports right in your email based on custom criteria.
Automatic sentiment analysis protects your brand reputation and analyzes users' opinions.
Gather social listening data from Twitter, Instagram, YouTube, and Web to monitor your brands' and competitors' insights.
Track conversations around important keywords on blogs, forums, and news websites. Look beyond social media networks.
Group and categorize data from the Listen module to easily organize content and get valuable reports.
Access an unlimited number of metrics across all connected social accounts to evaluate your brand's health quickly.
Listening reports can be downloaded in XLS, PPT, PDF formats without any limits.
Schedule automatic reports to easily track your most valued social data on a daily, weekly, monthly basis.
Receive rule-based alert emails to always be up to date with what is important to you.
Automatically analyze content by categorizing it into positive, neutral, and negative.
Export unlimited reports to analyze content performance, engagement results, team productivity, plus more.
Receive scheduled reports in XLS, PPT, PDF format right on time right in your inbox.
Evaluate your Instagram promoted posts to identify top-performing campaigns and optimize your future ad spend.
We gather all your Instagram stories historical data in one place in user-friendly, presentation-ready formats.
View competitors’ promoted content performance metrics to know what works for your audience and what doesn't.
Schedule automatic competitor analysis reports right to your inbox exactly when you need it.
Detect competitors' Instagram promoted posts to identify top-performing campaigns and optimize your future ad spend.
Detect competitors' Instagram promoted posts to identify top-performing campaigns and optimize your future ad spend.
Connect up to the number of users with full or limited access to contribute content to your Sociality.io profile.
Connect up to the number of social media pages to Sociality.io, which you can distribute according to your needs.
Track conversations around important keywords on blogs, forums, and news websites. Look beyond social media networks.
Our team is always here to help you via one-to-one video calls, self-service knowledge bases, email, and live chat.
The amount of time we retain your social media data for reporting.
Empower your Sociality.io account with Zapier + Intercom + Slack Integration for effortless workflow.
We support Facebook Business Pages.
We support Instagram Business Pages.
We support Twitter profiles.
We support YouTube profiles.
We support LinkedIn Business.
Sociality.io mobile application is available on iOS and Android.
Our app allows you to check the content calendar, approve posts on the go, and monitor real-time workflow together as a team.
Together with your teammates engage with audiences on the go. Monitor social engagement directly from your mobile phone.
Sociality.io mobile application keeps you updated with ongoing workflow notifications.
Track and monitor how your team approves content, sends revision requests, plus more — as every action is saved in logs.
We don't limit our users by restricting your content scheduling.
Customize posts for each social network and preview your content at the same time.
See the big picture. Different calendar views help you to see published, scheduled, waiting for approval content.
Schedule Instagram posts via our mobile app. You'll receive a push notification to post it at the right time.
Reply to all social media engagement — from one collaborative team inbox.
Sociality.io supports Facebook DMW Post Comments and Instagram comments, Ad comments, Mentioned comments/posts, LinkedIn comments, Twitter mentions/DMs, and YouTube comments.
Filter Instagram promoted posts' engagement all-in-one place collaboratively with your teammates.
Monitor your Instagram accounts' mentions and comments inside Sociality.io.
Filter by item type (keyword, content type, ad comment, etc.) for a productive workflow.
Use saved reply templates to help answer common questions — no more boring copy+pasting.
Organize and create your custom labels to keep track of your conversations.
Assign conversations to the right person on your team, who is more likely to provide value to your audience.
Leave notes for teammates who might pick the conversation up later. Keep them updated for better collaboration.
View useful details about customers and historical interactions with your engaged users that were closed with a response.
Analyze conversation activities and boost your team's effectiveness by empowering them with meaningful data.
Easily download your conversation activities reports in XLS, PPT, PDF formats without any limits.
Schedule conversation reports in XLS, PPT, or PDF formats. Get reports right in your email based on custom criteria.
Automatic sentiment analysis protects your brand reputation and analyzes users' opinions.
Gather social listening data from Twitter, Instagram, YouTube, and Web to monitor your brands' and competitors' insights.
Track conversations around important keywords on blogs, forums, and news websites. Look beyond social media networks.
Group and categorize data from the Listen module to easily organize content and get valuable reports.
Access an unlimited number of metrics across all connected social accounts to evaluate your brand's health quickly.
Listening reports can be downloaded in XLS, PPT, PDF formats without any limits.
Schedule automatic reports to easily track your most valued social data on a daily, weekly, monthly basis.
Receive rule-based alert emails to always be up to date with what is important to you.
Automatically analyze content by categorizing it into positive, neutral, and negative.
Export unlimited reports to analyze content performance, engagement results, team productivity, plus more.
Receive scheduled reports in XLS, PPT, PDF format right on time right in your inbox.
Evaluate your Instagram promoted posts to identify top-performing campaigns and optimize your future ad spend.
We gather all your Instagram stories historical data in one place in user-friendly, presentation-ready formats.
View competitors’ promoted content performance metrics to know what works for your audience and what doesn't.
Schedule automatic competitor analysis reports right to your inbox exactly when you need it.
Detect competitors' Instagram promoted posts to identify top-performing campaigns and optimize your future ad spend.
For 14 days you'll have access to all modules: Publish, Engage, Listen, Report, and Competitor analysis. 100% Risk-free. No credit card required.
After 14 days trial, if you want to continue using Sociality.io, you’ll be asked to subscribe to a paid plan and provide your payment information. Else you don’t have to pay even a penny.
Our dedicated support team works during regular business hours with an average response time of less than 1 hour.
Customer support channels vary depending on your pricing plan:
Personal plan: Email + FAQ
Team, Business: Live Chat + Email + FAQ
The number of users, social media pages, followers, and keyword monitoring data defines your pricing plan.
If you are unsure which plan to choose — create your custom plan using the calculator above. This way you won’t overpay for services you don’t need.
If you still feel confused please contact us via Live Chat. Our dedicated support team will happily guide you to the right plan tailored to your business goals.
No worries. You can switch plans whenever you change your mind. Choose a new plan and add-ons at any time.
Sure thing! You can always change your mind at any time with ease. Please take a look at our Terms of Service page to view our policy about this topic.
We do! Nothing is more joyful than helping our non-profit customers reaching their goals. We are excited to offer a 50% discount on all our plans for non-profit organizations! Please read our FAQ page that will answer your further questions.
All plan users have access to unlimited scheduled posts, reports & exports, keywords, reply templates, and so on!
However, Sociality.io has the following limitations on the followers/fan/subscribers size of pages you can connect to our platform:
Personal: <10K
Team: <100K
Business: <500K
Only the team and business plan accounts can add extra users. Additional users can be purchased for a nominal fee without a need to upgrade to a higher plan. Note that you can add up to a certain number of users for each plan.
Personal: 0
Team: up to 5
Business: up to 10
You can connect Facebook Pages, LinkedIn Pages, Instagram Business Profiles, Twitter Profiles, and YouTube Profiles. Note that the list applies to competitors’ profiles, too. (Except for LinkedIn Pages.)
You can pay with your credit card. All payment instrument processes are safely outsourced to Stripe which is certified as a PCI Level 1 Service Provider. We don’t collect any payment information.
Create a plan that suits your needs. Whether you want to track competitors' metrics or diversify your current social media channels — add social profiles while still staying on your Sociality.io plan.