Grow faster
with the right plan
Our pricing plans include everything social media marketers need to publish, engage, analyze, listen, and monitor competitors.
No credit card required
14-day free trial
Cancel anytime
Monthly
Annually
Pro
$
99
/mo
when billed monthly
Create account1 user
10 pages
Social media engagement inbox
Content publishing and scheduling
Analytics reports
Competitor analysis reports
1-1 Onboarding and training
Data retention: 7 months
Optional add-ons
Users: Not available
Pages: Not available
Social & web monitoring: Custom
Business
$
199
/mo
when billed monthly
Create accountUnlimited users
15 pages
Everything in Pro, plus:
Data retention: 13 months
Assignment and approval workflows
Team performance reports
Multilevel user roles
Optional add-ons
Users: Free and unlimited
Pages: $15/mo
Social & web monitoring: Custom
Enterprise
Contact sales for pricing
Unlimited users
Custom pages
Everything in Business, plus:
Data retention: 25 months
Dedicated account manager
Enhanced API
Audit Logs
Password security policy
Custom contract and invoicing
Optional add-ons
Users: Free and unlimited
Pages: Custom
Social & web monitoring: Custom
Plan builder
You can create your custom plan
perfectly meeting your requirements.
Plan type
Pro
Business
Number of users
unlimited
Social profiles
15
Add-on user
Free and unlimited
Add-on page
$15/mo
Add-on web & social media monitoring
Custom
Monthly
Annually
$
199
/mo
when billed monthly
Unlimited users
15 pages
Highlights
Data retention: 13 months
1-1 onboarding and training
Team performance reports
Multilevel user roles
Create accountPro
Business
Number of users
unlimited
Social profiles
15
Compare plans
Pro
Business
Enterprise
Compare plans
Pro
Business
Enterprise
Key features
Users
Connect up to the number of users with full or limited access to contribute content to your Sociality.io profile.
1
Unlimited users
Unlimited users
Social pages
Connect up to the number of social media pages (including competitors' pages for monitoring), which you can distribute according to your needs.
10
15
Custom
Optional add-ons
Users
Not available
Free and unlimited
Free and unlimited
Pages
Not available
$15/mo
Custom
Web and social media monitoring
Listen module allows you to monitor social media and web mentions of your brand, competitors, and related keywords.
Custom
Custom
Custom
Other benefits
Support
Our team is always here to help you via one-to-one video calls, self-service knowledge bases, email, and live chat.
1-1 Onboarding
and training
Live chat
Help center
1-1 Onboarding
and training
Live chat
Help center
1-1 Onboarding
and training
Live chat
Help center
Account manager
Data retention
The amount of time we retain your social media data for reporting.
7 Months
13 Months
25 Months
Enhanced API
Integrate up-to-date social media data into your internal tools and workflows.
Not available
Not available
Social networks
We support Facebook Business Pages.
We support Instagram Business Pages.
YouTube
We support YouTube profiles.
We support LinkedIn Business.
TikTok
We support TikTok Business Pages.
Mobile
Supported devices
Sociality.io mobile application is available on iOS and Android.
iOS
Android
iOS
Android
iOS
Android
Publish
Our app allows you to check the content calendar, schedule and publish social media content and collaborate as a team.
Engage
Together with your teammates, engage with audiences on the go. Monitor social engagement right from your mobile phone.
Push notifications
Sociality.io mobile application keeps you updated with ongoing workflow notifications.
Publish
Assign & approve posts
Track and monitor how your team approves content, sends revision requests, and more — every action is saved in logs.
Not available
Unlimited scheduled posts
We don’t limit our users by restricting your content scheduling.
Tailored posts for each social network
Calendar view
See the big picture. Different calendar views help you to see published, scheduled, and waiting-for-approval content.
Instagram direct publishing
Schedule and publish Instagram posts directly from one dashboard.
Engage
Unified inbox
Reply to all social media engagement—from one collaborative team inbox.
Sociality.io supports Facebook DM, Post comments, Dark Post comments and Instagram comments, Ad comments, Mentioned comments/posts, LinkedIn comments, and YouTube comments.
Team performance reports
Get a holistic overview of each individual team member's KPIs. Our reports validate top performers, identify opportunities for coaching, and tell you when to support teams through the busiest hours.
Not available
Instagram ad comments
Filter Instagram promoted posts’ engagement all in one place collaboratively with your teammates.
Instagram mentioned media & comments
Monitor your Instagram accounts’ mentions and comments inside Sociality.io.
Inbox filters & search
Filter by item type (keyword, content type, ad comment, etc.) for a productive workflow.
Saved reply templates
Use saved reply templates to help answer common questions — no more boring copy-pasting.
Custom labels
Organize and create custom labels to keep track of your conversations.
Assign conversations
Assign conversations to the right person on your team who is most likely to provide value to your audience.
Not available
Internal notes
Leave notes for teammates who might pick up the conversation later. Keep them updated for better collaboration.
Customer & conversation history
View useful details about customers and historical interactions with your engaged users that were closed with a response.
Automatic sentiment analysis
Automatic sentiment analysis protects your brand reputation and analyzes users’ opinions.
Conversation activities report
Analyze conversation activities and boost your team’s effectiveness by empowering them with meaningful data.
Unlimited report export
Easily download your conversation activities reports in Excel, PPT, and PDF formats without any limits!
Scheduled reports
Schedule conversation reports in Excel, PPT, and PDF formats, and get reports sent right to your email based on custom criteria.
Listen (add-on)
Social listening
Gather social listening data from Instagram, and Web to monitor your brand’s and competitors’ insights.
Web: articles, blogs, news
Track conversations around important keywords on blogs, forums, and news websites. Look beyond social media networks.
Custom labels
Group and categorize data from the Listen module to easily organize content and get valuable reports.
Listen report
Access an unlimited number of metrics across all connected social accounts to evaluate your brand’s health quickly.
Unlimited report export
Listening reports can be downloaded in Excel, PPT, and PDF formats without any limits.
Automatic sentiment analysis
Automatically analyze content by categorizing it as positive, neutral, and negative.
Scheduled reports
Schedule automatic reports to easily track your most valued social data on a daily, weekly, or monthly basis.
Alerts
Receive rule-based alert emails to stay up to date with what is important to you.
Analytics
Unlimited report export
Export unlimited reports to analyze content performance, engagement results, team productivity, and more.
Scheduled reports
Receive scheduled reports in Excel, PPT, or PDF format right on time, right in your inbox.
Instagram promoted post detection
Evaluate your Instagram promoted posts to identify top-performing campaigns and optimize your future ad spend.
Not available
Instagram stories reports
We gather all your Instagram Stories' historical data in one place in user-friendly, presentation-ready formats.
Competitor Analysis
Unlimited report export
View competitors’ promoted content performance metrics to know what works for your audience and what doesn’t.
Scheduled reports
Schedule automatic Competitor Analysis reports to be sent right to your email exactly when you need them.
Frequently asked questions
Frequently asked questions
How does the free trial work?
For 14 days, you’ll have access to all modules (Publish, Engage, Listen, Analytics, and Competitor Analysis), 100% risk free. No credit card required.
What happens at the end of my free trial?
After the 14-day trial, if you want to continue using Sociality.io, you’ll be asked to subscribe to a paid plan and provide your payment information. Otherwise, you don’t have to pay even a penny.
What does “Page” stand for?
Any social media profile or any social media competitor page all counts as a page.
I have a question. How can I contact you?
Our dedicated support team works during regular business hours with an average response time of less than 30 minutes.
Customer support channels vary depending on your pricing plan: Pro and Business: Email + Help center + Live chat Enterprise: Live Chat + Email + FAQ + Dedicated account manager.
What if I pick the wrong plan
and add-ons?
No worries. You can switch plans whenever you change your mind. Choose a new plan and add-ons at any time.
Can I cancel my subscription at any time?
Sure thing! You can change your mind at any time with ease. Please take a look at our Terms of Service page to view our policy on this topic.
Do you offer a nonprofit discount?
We do! Nothing is more joyful than helping our nonprofit customers reach their goals. We are excited to offer a 50% discount on all our plans for nonprofit organizations! Please read our FAQ page that will answer your further questions.
Are there any subscriber/follower/fan limits?
All plan users have access to unlimited followers/fan/subscribers, scheduled posts, reports & exports, keywords, reply templates, and so on!
Which social profiles can I connect to Sociality.io?
You can connect Facebook Pages, LinkedIn Pages, Instagram Business Profiles, TikTok Business, Profiles, and YouTube Profiles. Note that the list applies to competitors’ profiles, too (except for LinkedIn Pages and TikTok Business).
What are my payment options?
You can pay with your credit card. All payment processes are safely outsourced to Stripe, which is certified as a PCI Level 1 Service Provider. We don’t collect any payment information.
