We have been using Sociality.io actively for 5 years and there has not been a day where we didn’t get a reply from you within 10-15 minutes. I can say that your response rate is better than most agencies. It's really nice that we can get in touch with your support team very quickly for all our questions.
I hold meetings with my clients every week. In these meetings, we compare the statistics of the last 7 days with the previous 7 days. If I had run these statistics manually instead of reporting through Sociality.io, I would neither have been able to carry out these weekly meetings in the long run nor fit them into one day!
You can be a part of people’s lives for as long as you make their lives easier. Sociality.io made our lives easier and became our digital solution partner.
With the help of Sociality.io, we increased the engagement rate of one of our customers by 2.5 times within a 6 months period. Thanks to the simplicity of Sociality.io Reports, the customer easily understood the data and invested even more in the brand.
Through Sociality Engage tool, we are able to find past conversations within seconds. It is this speed that is the most precious both for us and our brands.
Before using Sociality.io, we had Buffer Publish. However, switching to Sociality.io, where we could listen to our audience, get detailed reports, and competitor analysis, was a much more appropriate decision in line with our strategies.
We can communicate with you without an intermediary, and we know that our requests are directly transferred to the software team. You frequently inquire what we want, almost once a month, you ask for our feedback, which leads to healthy communication. It is very advantageous for us to tell you what we need.
After we started working with Sociality.io, our working efficiency has clearly improved. In parallel, our workload has become relatively lighter. "From our perspective, it was almost as useful as two new people joining our team." It also helped with processes such as approval, revision, etc. with our customers. Both our customers and we are now able to use time more efficiently.