Top 5 Social Media Competitor Analysis Tools in 2020

Top 5 Social Media Competitor Analysis Tools in 2020

Social media competitor analysis is a type of analysis that is prepared by examining social media competitors’ performance. Although their data is public, compiling and analyzing it correctly requires the right tools and experience.

The greatest measure of the success or failure of your performance on social media is your position among your competitors in a competitive environment. Social media competitor analysis targets your competitors as a benchmark when evaluating your company’s social media outlook.

According to a study by eMarketer, the world’s adaptation of social media to marketing has been growing rapidly since 2007. Digital marketing activities were used by 20% in 2007 and today it has increased to 90%. By using the social media competitor analysis tools and reports, you can build your social media marketing strategy according to the data about your industry, your competitors, and your target audience.

All competitors on one report

No more spending hours for competitor analysis, no more taking wrong decisions due to missed out information.

Why Analyze Competitors on Social Media?

1. Dive deeper into your market segment

Analyzing your competitors’ social media behavior will give you an advanced idea of how your market segment fares on digital platforms.

Even if your segment is absent from social media platforms, it will help you understand how you need to build your content strategy. In this case, you might need to spend more effort to educate people about your offerings considering that the chances are high the audience hasn’t heard of your product.

2. Learn what works for your market in terms of social media

Each industry does social media marketing differently. Some rely heavily on media posts, such as short video clips, infographics, product photos while others post articles and reports. 

What works for some businesses might not work for you when it comes to social media marketing, so take the time to study what’s already popular in your industry. 

Always make sure to have what’s tested in your content strategy and don’t rely only on experimental mediums and content types.

3. Set accurate KPI Expectations

To set measurable goals that are realistic to your segment, you need to first understand what your competitors have achieved. Are they ahead of you or behind you? If it’s the former study how they achieved it. 

Make competitor analysis a routine task. A regular analysis can help you identify market trends, like seasonal sales, hashtags, or even social media challenges that either one of your competitors started or just participated in. 

The 4 Steps of Social Media Competitor Analysis

Step 0: Prep work

Before you get started, make sure you have prepared an Excel or Google Sheets file where you will collect all the data. We’ve created a template for you. It’s free and easy to use. 

Step 1: Identify

Start off by making a list of competitors that you want to analyze. We suggest you only include direct competitors first and optionally you can also add indirect competitors as well, but your priority should be the first group. In case, you don’t already know your direct competitors or just want to find more, you can:

  • Conduct market research
  • Check online communities and forums
  • Check search engine results
  • Conduct keyword research
👉Related article: How to find social media competitors? 

Step 2: Collect

Now that you have your competitors list it’s time to study their social media profiles. You can either concentrate on one social media platform account or multiple. It’s up to you. 

What do you need to gather and identify in this step?

  • Link to Account or Username
  • Number of Followers
  • Number of Following
  • Engagement Rate or the Sum of Likes, Comments, and Shares (if applicable) on the last 5-10 posts
  • Post Frequency
  • Tonality
  • Link to Most Popular Post
  • Link to Worst Performing Post

For instance, let’s say you are a brand of interior design and decorations. Then let’s have a look at @hmhome as one of your competitors.

Competitor 1: H&M Home
Link to Account or Usernamehttps://www.instagram.com/hmhome
Number of Followers4.5M
Number of Following137
Engagement Rate1%
Post FrequencyOnce a day
TonalityClear, fresh and informative
All the metrics are gathered from Sociality.io Competitor Analysis module

It is also helpful to use social listening software that will help you automatically track the page’s activity over time and any reaction or comment it gets. Later in this article, we’ll share the top helpful tools you should try.

In the next step, you are going to gather more info and study the list above even more closely. This is just to get you started and give you a general idea of the competitors’ performance on social media. During this step, you might also identify that some of the accounts are abandoned and not worth your time as much as other active pages are. 

Step 3: Analyze

You have your competitors and their social media links with basic info separated. It’s time to do the analysis. We recommend you start from content strategy analysis, which can make or break a social media strategy. Then move on to studying the engagement and the demographics.

Analyze social media content strategy

Take a closer look at your competitor’s posts. Study their tone of voice and frequency of posting. Is it consistent? Also, look for media content, do they share videos, images, slides, and infographics? If yes, then how often? Do their visuals have a custom design?

As we can see @hmhome shares all types of content consistently: images with shopping tags, videos, IGTV videos, highlighted stories. All the visuals are customized with a single scheme of colors and filled with cosiness.

social media competitors

Analyze competitors’ Facebook and Instagram ads

Study competitors ads to understand what works for them, what are their experiments, how often they spend money. If possible, also take a look at the promoted content. Sociality.io tool can help you to uncover paid metrics of your competitors.

Ads are a good indicator of how each competitor is presenting itself to new audiences. All major social media platforms present free, first-party tools for everyone to see the ads that pages are running. Facebook has its Ad Library, which you can also use to study Instagram Ads. Twitter offers Ads Transparency Center. And LinkedIn has the tool integrated into its interface. You can see the Ads section in each company’s LinkedIn page, on the left sidebar.

media competitors
media competitors

How do followers engage with the competitors’ page? 

Check the number of likes and other reactions the posts are getting. In the case of Facebook and LinkedIn which let users react with different emojis, make sure to check which type of reactions they get the most. 

Do competitors respond to comments? 

Take the time to study the comments people leave under the posts. Are they mostly positive or negative? How do people interact with the brand on social media? How does the brand handle the negative comments (if it receives any)?

advertisers should use the same media vehicles that their primary competitors use.
monitor competitors social media

Take a look at demographic characteristics 

Study the accounts that follow and interact with the page on social media to get a general idea of the demographics your competitor is able to reach. Compare it to your buyer persona and understand whether you are targeting the right audience. You can either do this manually or use a tool. 

Discover how the page has evolution

Go back to the beginnings of the company page and see how their page evolved over the years. Analyze their previous approaches and see how they compare to the current approach. Is it more or less effective? Any content mistakes that you can learn and avoid?

Have a glance at the very first post of @hmhome and the way its feed looked in August, 2015.

monitor competitors social media
monitoring competitors social media

Then Instagram evolved and offered an opportunity to share videos and carousel posts. So in November, 2017 @hmhome was using all the features of Instagram feed.

monitoring competitors social media

As we noticed above, today @hmhome is also using every possible type of content to run the account effectively.

track competitors social media

How do competitors position their brand on social? 

Take a look at the about/bio section and make a note of how the company positions itself. Which sector it aims to target and what is their mission statement?

As we can notice, @hmhome uses CTA (call to action) in its bio to drive more engagement and make the audience generate UGC (user generated content). As we all know, UGC is a king today. Plus, using a clickable link in bio is also a great way to drive traffic to your website. 

track competitors social media

Step 4: Implement

Finally, now it’s time to implement your findings into your own social media content strategy. Don’t be afraid to experiment to see what works the best for you. It might be a mix of different things, you just have to find your own formula.

From our example of @hmhome account we can conclude the following:

  • @hmhome daily shares different types of content. Visuals maintain a certain cozy mood which is well. However, highlights could be more attractive if they had nice customized covers.
  • Customized hashtags #HMHome and #HMOnline are used most often in posts.
  • Each one of its posts has thousands of likes. On average it gets 45.000 likes/comments a day, while this seems like a lot it is actually an engagement rate of 1%.
  • Overall @hmhome does a great job of keeping the feed fresh and unique for its followers and handling neutral and negative feedbacks well.

Social Media Competitor Analysis on Different Platforms

Why it is important to approach competitors on different social media differently? 

Every social media platform has its own audience and in-platform tools. Since every social media platform is different, users have their own expectations for the content they want to see and share there. While Instagram is all about connecting through photo and video content, for instance, LinkedIn is designed to showcase users’ job experience and professional thoughts. The content posted on each social media affects how well your account performs. Not every brand/business has to be on every social media possible. Brands/businesses should present on platforms where they can reach and engage the right target audience. Sometimes it’s better spending time and efforts on one social media platform and using it to its fullest.

If you want to know the specifics of competitor analysis on each social media platform, we’ve got you covered. Below find the links to detailed guides about the process on each platform.

Facebook

Facebook isn’t just a place where brands can share content and connect with their audiences, it is one of the most powerful promotion tools. In 2020, users spend an average of 37 minutes a day on Facebook and Facebook ad budgets grow every year. Finding the right content and promotion strategy is the key to new customers. It’s also a huge advantage when you know what strategy your competitor is using on Facebook. 

👉 Competitor analysis on Facebook

LinkedIn

LinkedIn is a platform for networking and online-recruiting. This not only makes it a great space to promote your brand but to also conduct an insightful social media competitor analysis and keep an eye on the competition and market trends. LinkedIn offers positioning and profiling info about any company more than any other social media do. It makes this platform a great place to analyze.

👉Competitor analysis on LinkedIn

Twitter

Twitter excels at helping brands connect with their target audience and stay in the loop with what their customers share about their brand. With the vast majority of brands utilizing social media giant’s benefits, the platform itself becomes a very good source for conducting a competitor analysis

👉Competitor analysis on Twitter

Instagram

People spend an average of 28 minutes a day on Instagram in 2020, and 72% of businesses are attracting new customers on this social network. The competitor analysis on Instagram allows you to make a really competent adjustment and promote your account more efficiently than competitors do. Analysis of competitors on Instagram allows you to see the dynamics of the behavior of the target audience, the growth of followers, and their reaction to changes in the content strategy. Knowing a competitor’s strategy saves you time and money you might have wasted on content that won’t work.

Social Media Competitor Analysis Tools

The era of manual labor is gone a long time ago. Numerous SaaS solutions offer a solution to automate the gathering, collecting, and analyzing competitors’ social media accounts. Today automated tools can make your work wildly easier. By using them thoughtfully you can improve your social media presence.

Why use 3rd party Social Media Auditing tools?

  • Time-Saver: Social media audit tools get you the information you need in significantly less time than it would take you to do it manually. Whether it’s a single-page analysis or comparing different competitors’ performance, such tools are equipped well to accomplish these tasks quickly.
  • Extra Information: When analyzing manually, calculating the engagement rate of a specific page becomes a hassle. And social media platforms don’t let you see the engagement rate of a page that doesn’t belong to you. Thankfully, auditing tools are here to save the day. And they do it very well! 
  • Easy to Review: By using a tool, you don’t need to set up an Excel or Google Sheet to gather the info. Reports generated by these tools also have visual representations of data which not only is present to look nice but makes the data much easier to process.

These are the Top 5 Social Media Competitor Analysis Tools, you should try in 2020:

1. Sociality.io

Social Media Competitor Analysis - Sociality.io

With the Social Media Competitor Analysis tool from Sociality.io, all competitors are in one report. You can prepare your Facebook, Instagram, Twitter, and YouTube competitor analysis reports in a few minutes. You can measure your own performance with your competitor’s detailed fan and interaction charts, analyze competing page content with comparative reports and review your own content strategy.

Sociality.io offers many different features for all your needs:

  • PPT and Excel reports
  • Retrospective data
  • Content analysis
  • Sharing by email
  • Sharing times
  • Comparative charts
  • Graphic descriptions
  • Interaction rate
  • Unlimited number of reports
biggest competitors in social media
From Capterra reviews: https://www.capterra.com/p/178296/Sociality-io/#reviews

All competitors on one report

No more spending hours for competitor analysis, no more taking wrong decisions due to missed out information.

2. Socialbakers

Social Media Competitor Analysis Tool - Socialbakers

Socialbakers is one of the world’s largest social media statistics portals offering in-depth analysis of social media. Socialbakers, which strengthens its infrastructure every day, has been working since 2009 to measure and analyze the social media work of companies and maximize the effectiveness of social marketing campaigns across all major social networks.

Available social media analytics tools of Socialbakers:

  • Campaign Analytics
  • Competitor Monitoring
  • Customizable Reports
  • Engagement Tracking
  • Influencer Tracking
  • Lead Attribution
  • Multi-Channel Data Collection
  • Post Scheduling
analyze competitors social media accounts
From Capterra reviews: https://www.capterra.com/p/156842/Socialbakers-Analytics-Plus/#reviews

3. Sprout Social

Social Media Competitor Analysis Tools - Sprout Social

One of the tools you can use to measure your social media accounts is Sprout Social. Use it to compare key performance metrics and see what type of content performs best. Sprout Social’s competitor reports can track fundamental metrics like audience growth, engagement, and post volume for each network. In particular, you can examine your followers in detail according to their demographic characteristics.

Available social media analytics tools of Sprout Social:

  • Campaign Analytics
  • Competitor Monitoring
  • Customizable Reports
  • Engagement Tracking
  • Influencer Tracking
  • Multi-Channel Data Collection
  • Post Scheduling
 social media competitors analysis
From Capterra reviews: https://www.capterra.com/p/121447/Sprout-Social/#reviews

4. Hootsuite

Social Media Competitor Analysis Tools - Hootsuite

Covering the most effective social media tools, Hootsuite is one of the most effective tools for managing, analyzing, and listening to content.  You can use Hootsuite to follow your competitors’ social media activity, look for specific keywords and hashtags, and see how their customers perceive them.

Available social media analytics tools of Hootsuite:

  • Competitor monitoring
  • Campaign analytics
  • Customizable reports
  • Post Scheduling
get social media data from competitors
From Capterra reviews: https://www.capterra.com/p/121701/HootSuite/#reviews

5. Brandwatch

Social Media Competitor Analysis Tools - Brandwatch

With Brandwatch’s Competitor Analysis tool you can learn how your brand performs against your competitors. Gain and use your new insights to shape and improve your social media strategy. Measuring customer perceptions and sentiment instantly helps add context to your competitor analysis.

Available social media analytics tools of Brandwatch:

  • Competitive analysis
  • Reputation management
  • Influencer tracking
  • Trend tracking
  • Audience segmentation
  • Sentiment analysis
get social media data from competitors
From Capterra reviews: https://www.capterra.com/p/157048/Brandwatch/#reviews

The Wrap-Up

There you have it. Now you are prepared to conduct effective social media analysis and, most importantly, improve your own digital marketing game through the power of market knowledge. We hope this guide has been helpful.

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