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Sociality.io Case Studies - Havas

Trusted by the world’s global leading brands

Havas uses Sociality.io to provide 360° marketing services at scale

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12,000

social media accounts

30

countries

2,000

marketers

229M

followers
managed

Here is why our customers use

Revolvia

Blending creativity with data

Creative agency Revolvia has used Sociality.io for over seven years for reporting, moderation and response-time tracking, and cites its support and price-performance.

Concept Istanbul

Navigating digital excellence with Sociality.io

At Concept, one of Türkiye's largest independent agencies, Digital Director Emre Arısoy, a Sociality.io user since 2015, relies on it for sentiment analysis, case assignment, competitor tracking and team performance.

Frequently asked questions

Is Sociality.io a good fit for an agency managing 10 or more brands?

Yes. A dedicated Havas team of 100+ manages over 30 well-known brands with Sociality.io, VMLY&R Turkey uses Reports for more than 20 brands, and Kollektif manages nearly 15 brands from one unified content calendar. Agencies such as Tribal Worldwide Istanbul export reports to PPT and Excel to share with their clients.

Can Sociality.io handle a high volume of accounts and messages?

Yes. PunchBBDO manages over 100 social media accounts with a 19-person team, Rhino Runner manages over 100 pages across many brands, and Mixtiles' seven-person team handles more than 18,000 incoming threads in a single month. These are customer examples, not plan limits; see the pricing page for limits.

Is Sociality.io suitable for a healthcare company?

Yes. Memorial Healthcare Group, which operates 11 hospitals, connects its digital team and call center in Sociality.io to moderate in real time and track customer experience, and uses Publish to share accurate information at the right time. Agency 365 Derece uses Competitor Analysis and crisis response across its healthcare brands.

Does Sociality.io work for banks and other regulated industries?

Yes. Kuveyt Türk, a bank, says security is paramount and that Sociality.io has earned its trust; its team uses it for post approvals, Analytics and Competitor Analysis, and automated reporting has smoothed its relationship with audit units. Svenska Spel works in Sweden's regulated gambling market, and Home Credit Philippines is the country's #1 fintech. See the Security page for details.

Can an enterprise manage social media across several countries with Sociality.io?

Yes. Too Good To Go's global team oversees social media across 20 markets while local teams tailor content, using one tool for scheduling, approvals and community management. Comfort Zone's global digital team works the same way with local teams that track results. ETI International's marketing team, working across 60 countries, reports straight from Sociality.io Analytics instead of collecting presentations from each agency.

Can in-house teams and agencies work together in Sociality.io?

Yes. Evyap uses Sociality.io to coordinate with its agency partners, and 365 Derece invites clients into shared dashboards and calendars while brands keep control of their own accounts. Rhino Runner runs a two-step approval in which account managers or the content team approve what the moderation team prepares before anything is published.

How does Sociality.io help with social media reporting?

Customers use it to replace manual reporting. Koçtaş cut its reporting from three hours to 15 minutes, Engage Istanbul reduced a day-long report to about 15 minutes, and Comfort Zone went from all-day report building to insights in minutes. Reports can be exported to formats such as PPT, PDF and Excel.

Why do teams switch to Sociality.io from other social media tools?

Customers describe tools that were too complex, too costly or too limited in reporting. Too Good To Go was paying for features it did not need, Compare Club found its previous tool limiting and not cost-effective, Firewater wanted paid media reach and engagement in its reports, and Mixtiles was losing time cross-checking between platforms and tools.

How quickly can a new team get started with Sociality.io?

Customers describe it as quick to learn. Mixtiles reduced training for new team members to a single day, Alaaddin says the interface is easy for junior team members to pick up, and Evyap's teams onboard quickly. Comfort Zone contrasts this with another tool whose onboarding felt like a never-ending story.

Can I connect Sociality.io to ChatGPT, Claude or my own AI agents?

Yes. Sociality MCP lets MCP-compatible tools such as ChatGPT, Claude and Microsoft Copilot, or your own agents, access account performance, post-level insights and competitor data from Sociality.io through structured tool calls, with no manual exports. It works with Instagram, TikTok, LinkedIn, YouTube, X and Facebook. Alaaddin, an Istanbul agency, already uses the Sociality.io MCP integration. See the MCP page for setup.

Does Sociality.io have an API?

Yes. Blockwiz connects the Sociality.io API to Google Sheets and Klipfolio dashboards to automate client reporting, and users can manage their API keys themselves without a lengthy approval process.

Can I try Sociality.io before buying?

Yes. Sociality.io offers a free 14-day trial with no card required. Start it with the button at the bottom of this page, or compare plans on the pricing page.

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